More than two weeks ago, security researcher Trevor Eckhart posted a video about Carrier IQ, an obscure software installed on approximately 150 million smartphones. The 17-minute video sparked a firestorm not only because it alleged the software logged numerous details about users' activities, but also because it did so without their knowledge. But this week, two wireless carriers that use Carrier IQ's software said customers should not have been surprised that some of their activities were being tracked. BLOG POSTS
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